Company Name: Richardson Road Medical Pharmacy
Trading Name: CarePlus
Pharmacy Address: 443 Richardson Rd, Mount Roskill, Auckland 1041
Phone: +64 9 6275912
Dispensary Manager: Ashok Gaur
If you wish to find out who the duty pharmacist is for a specific day then please contact us on +64 9 627 59 12
Acceptance of Terms
When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the below terms, you should exit the site and refrain from placing any order.
Use of Website
Your use of the website at http://www.unichemrichardsonroad.co.nz/ (Website) and/or the ordering of any product from CarePlus Limited (CarePlus) creates a legally binding contract between you and CarePlus subject to these terms and conditions.
These terms and conditions incorporate any of the information or terms set out on pages on the Website linked to in these terms and conditions.
While CarePlus endeavours to ensure that no viruses or malicious software is contained on the Website, CarePlus makes no warranty as to your use of the Website and CarePlus will have no liability for any damage to your computer or other hardware as a result of your use of the Website.
You may not make use of any logo or trade mark displayed on the Website without the express written consent of CarePlus. You may link to the Website from any other website provided that you agree to immediately remove that link if requested by CarePlus.
Third Party Information
The web site does include content provided by third parties and users content – we distribute, we do not publish. The statements and advice offered by third parties are not necessarily those of CarePlus Ltd.
The web site may contain links to third party web sites that are not owned, operated or controlled by CarePlus Ltd. We are not responsible for any content accessed via any Third Party Website and we make no representation or warranties of any kind as to the operation or accuracy of information or content on those web sites.
CarePlus makes no promises or warranties as to the content or security of any Third Party Website and you link to and use any such Third Party Website at your own risk.
Terms of Sale
We will validate the order and payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an order confirmation email to the address you provided during checkout.
CarePlus Ltd reserves the right to have their pharmacists exercise professional judgment and prevent supply of any medicine likely to constitute a hazard to health, or the supply of excessive or unnecessary quantities, especially when the relevant product is known to have abuse potential.
If your order passes our validation checks we will send you a shipping confirmation email. This is our acceptance of your order and it brings into existence a legally binding agreement between us. All transactions on this site will be billed in New Zealand dollars.
CarePlus will endeavour to deliver all orders made by you on the Website but reserves the right to refuse to deliver any products ordered for any reason, including without limitation, unavailability of stock or a decision by CarePlus to no longer sell a product.
Payment for products must be made in accordance with CarePlus’s payment policy which can be viewed here. Delivery of products will not be made until payment has been received to the satisfaction of CarePlus.
Shipping is $6 for all of New Zealand, with a $0.50 cost per unit purchased.
New Zealand orders are sent via New Zealand Post.
Our delivery timeframe of 1-3 days from the date that the order has been picked up by the courier, not from the time the order was placed. Once the order has left our premises we have no control over the delivery time.
If for any reason we do not have a product in-stock you will be contacted as soon as possible to advise you of any delay in delivering the product.
\Return & Exchange
Your complete satisfaction is our ultimate goal. We will gladly refund or exchange purchased items under the following conditions:
We will refund faulty or damaged goods.
We will not refund for damage caused by the customer.
Used cosmetics, sexual products, food, and clothing are non-returnable and non-refundable.
Postage and delivery costs are non-refundable for all exchanges except for damaged goods.
All goods to be exchanged must be returned as new (i.e. new, unopened, unused, and in resalable condition).
We’ll also provide free return shipping if your return is the result of our error such as damaged, defective, or incorrect items. In other cases, a return postage fee will apply and a 10% re-stocking fee will be applied on all returns.
Once your return has been received, a credit or refund will be issued within 30 days and an e-mail confirmation will be sent. Refunds will be issued in the original form of payment.
NON-RETURNABLE AND REFUNDABLE PRODUCTS:
All products listed as clearance items (with a short product expiry).
A product with a clear statement displayed on its page as non-refundable for your health and safety protection.
Lost products caused by improper delivery due to incorrect addresses and postcodes provided by the customer. Our address labels are automatic and any error in the input of delivery address is the customer’s responsibility.
Prohibited items that are detained or confiscated at your own customs. Please check your country’s customs and duty laws before purchasing.
In the case you place an order for product that subsequently becomes unavailable or there is a delay in delivery, we will contact you via email and phone within 24-48 hours to advise you of the situation and the options available to you. You may wait until the product is available or replace the product with a substitute product (the order total will be confirmed and adjusted), unless otherwise instructed.
In other case where you would like to purchase a clearly stated the out of stock situation product, you may email us and we will contact you immediately once it becomes available again.
All products ordered by you are supplied on an “as is, where is” basis and CarePlus makes no warranty as to the suitability or efficacy of any product beyond any manufacturer warranty included with the product.
No information on the Website is intended to be taken as medical advice and is intended only for information purposes. Always read the label of any product carefully and use only as directed. If your symptoms persist or you are uncertain as to whether any product may be safe for your use, consult a health professional. If you have a pre-existing medical condition, are pregnant or lactating, consult a health professional prior to using any product.
Product Expiry Dates
Some products supplied to you will include an expiry date which will vary depending on the product. It is CarePlus’s policy not to dispatch any product that is within three months of its expiry date, unless otherwise stated on it’s product page.
Pricing, Promotions & Product Range
Promotions, product range and prices may differ between online store and offline store.
Products featured are not shown to scale. Only one gift per customer in gift with purchase offers. Free product must be of equal or lesser value than the lowest priced item purchased in 3 for 2 or Buy one get one free offers. Half price product must be of equal or lesser value than the lowest priced
product purchased in Buy 1 Get 2nd Half Price offers.
All pricing displayed is New Zealand GST inclusive unless otherwise stated.
Subject to your rights under the Consumer Guarantees Act 1993, CarePlus will not be liable for any:
You agree that if any product has been acquired for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 are excluded in relation to those products.
We protect all personal information you make available to us in accordance with our privacy and security policy which can be viewed here
User Submitted Content, including Product Reviews and Testimonials
We reserve the right to use all user submitted content we receive in our marketing and promotional material, both on and offline, identifying the submitter by first name only. If you don’t want us to use your submitted content, please let us know.
Your submission of any such content confirms that you understand that this content may be used in a public context, either online and/or offline, and that CarePlus specifically may use, modify, edit or republish any such content submitted. While we endeavour not to significantly alter the meaning and intent of submitted content, we do sometimes edit it to condense, summarise, improve readability or comply with our regulatory obligations, and reserve the right to do so.
Beyond prevailing legislation, CarePlus has no obligation to screen or edit any content supplied by customers, but has the right to do so, and to modify, delete, refuse to post or remove any content, in whole or in part, from any portion of CarePlus’s websites or social media platforms, at its sole discretion for any reason whatsoever, including, but not limited to, content that violates these terms and conditions or is otherwise objectionable.
You may not be permitted to edit or delete any content you have submitted, but can ask us for it to be removed from online publication, and we will remove it so long as it’s reasonably practicable for us to do so.
Disclaimer of Warranty
We endeavour to present you with accurate and trustworthy information at all times, we cannot however guarantee that every piece of information on our web site is true, up to date and accurate at all times.
We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any information, advice, opinion, representation or omission whether negligent or otherwise, contained on this web site. We do not accept any responsibility for the actions you take in reliance on the content on, or accessed through, this web site.
Any information or advice provided on this web site is provided for informational purposes only and should not be used as a substitute for advice provided by your healthcare professional. Information provided on this web site should not be used for the purpose of diagnosing a health problem or disease. If you have any concerns about your health you should consult a healthcare professional.
All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by CarePlus Limited for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.
All designs, text, graphics and their selection and arrangement on this Web site are the copyright of Careplus Limited or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without CarePlus Ltd’s prior written consent is strictly prohibited.
The Terms and any order placed on this web site are governed by and will be construed in accordance with the laws of New Zealand and you submit to the non-exclusive jurisdiction of the Courts of New Zealand. If any part of provision of the Terms is deemed to be invalid, unenforceable or illegal, the remaining provisions shall remain in full force and effect.
If you access our web site from a jurisdiction other than New Zealand, you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction.